Robi Axiata Limited has launched innovative initiatives to enhance accessibility for customers with disabilities, aiming to foster a more inclusive service experience nationwide. One of the standout features is a dedicated video chat service on Robi’s website, specifically designed for customers who are speech and hearing-impaired. This service connects users with agents trained in sign language, offering essential support from 10 a.m. to 7 p.m. daily, accessible from anywhere in Bangladesh. To better serve customers with low vision, Robi has implemented options on its website that allow users to adjust font sizes and color contrasts, making navigation simpler and more comfortable.
