Southeast Bank PLC (SEB) recently conducted a successful Capacity Development Workshop bringing together 58 executives and officers from various branches and Uposhakhas, highlighting retail products, marketing techniques and related risk management procedure to ensure prompt and effective customer service. The workshop emphasized the importance of employee commitment and ownership in ensuring the campaign’s success and enhancing customer satisfaction. Nuruddin Md. Sadeque Hossain, Managing Director of Southeast Bank PLC. concluded the program, with an inspiring and precious closing address. Ms. Sayma Banu, Director of Training and other officials from the Retail Banking Division were also in attendance.
