Nagad has recently launched self PIN reset option to put and to hassle of forgetting and resetting PIN number of the customers, said a press release.
For PIN reset, the user has to dial *167#. This will lead to a menu where they have to press 8 in the keypad to select the PIN changing option. In the next stage the user will find two other options, 1 for forgetting PIN and 2 for resetting PIN. When pressed 1 the user has to input his/her national identity (NID) number and a confirmation text will be sent from Nagad. Then the user will have to input the birth date.
In the next step, user will be asked transaction-related questions like if any transaction were made in last 90 days, types of transection and the amount of last transection. By completing this step, the user will be allowed to reset the PIN number, the release read.
