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SCB Saadiq named ‘Best Islamic Bank for Digital CX’

Standard Chartered Saadiq Bangladesh has been recognised as “Best Islamic Bank for Digital CX (customer experience)” in Bangladesh at The Digital Banker’s Digital CX Awards 2022, a press release said Sunday.

The recognization is for its customer-centric ethos, focus on digital innovation, and dynamicrange of offerings.

It has launched several notable products and services recently. As of 2021, Saadiq customers can enjoy the benefits of Real Time On Boarding (RTOB). Through RTOB, customers can open an account in less than seven minutes hassle-free and from any location at any time.

Saadiq’sNon-Face to Face (NF2F) offering also helpsclients to manage their finances with ease. The SC Mobile App and Standard Chartered’siBankingare cutting edge digital banking platforms that ensure customers have everything.

This is the only international Islamic banking proposition in Bangladesh for both retail and corporate clients. With a network spanning Asia, Africa, and the Middle East, The Digital CX Award winners are celebrated for their collaboration and for leveraging technology and innovation to create best in class experiences for customers.

its Shariah-compliant product offerings and processes connect companies, institutions, and individuals to, and in, some of the world’s fastest-growing and most dynamic regions.

Its playsa key role in facilitating business matching opportunities for local businesses who arelooking towards global expansion.

Sabbir Ahmed, Managing Director and Country Head of Retail Banking said, “We are proud to receive the award for Best Islamic Bank for Digital CX from the Digital Banker for the fourth time. This achievement is a sign that our digital journey is headed in the right direction.”

For the last 17 years, Standard Chartered Saadiq has been pioneering change and innovation across Bangladesh and beyond.

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