BRAC Bank has organised its ‘Annual Business Continuity Plan Drill 2024’ to test and streamline its preparedness during any kind of disaster.
The daylong drill included a simulation in which critical units vital to banking operations, such as account services, asset operations, cards operations, payments and transactions, trade services, treasury operations, finance, agent banking, call centre, performed their activities smoothly with minimum disruptions.
The bank has a comprehensive business continuity plan to ensure smooth services to customers in case of a natural calamity or elements beyond the bank’s control, says a press release.
More than 100 officials from 26 departments performed several critical tasks identified as vita thel to bank’s business operations.
Ahmed Rashid Joy, deputy managing director and chief risk officer of the bank, said, “At BRAC Bank, we are committed to providing uninterrupted services to our valued customers in case of natural disaster. That’s why we conduct Business Continuity Plan Drill regularly to offset the risk of future service disruption.”