BRAC Bank has introduced an automated system for the first time in Bangladesh where the customers can confirm clearing cheque through Interactive Voice Response (IVR), a press release said Friday. This will make clearing cheque confirmation easy, fast and hassle-free with just a tap on the mobile phone providing a delightful
Tag: Customer service
BRAC Bank Premium Banking customers to enjoy exclusive privileges at Laser Treat
BRAC Bank has signed a memorandum of understanding (MoU) with Laser Treat, a renowned beautification and cosmetic surgery clinic, to provide exclusive privileges and discounts to the bank's Premium Banking customers. This agreement will enable Laser Treat to provide a 15% discount on all services for Brac Bank Premium Banking Debit
Generous bonus points offer for Emirates’ loyal customers
Emirates Skywards, the loyalty programme of Emirates and flydubai, is offering members exclusive bonus Miles (points) this August on flights, hotel stays, car rentals, lifestyle partners and much more. Members can earn up to 15,000 Miles per night with more than 400,000 hotels, in more than 900 destinations worldwide; up to
StanChart announces sustainability challenge
Standard Chartered Bangladesh has announced the "Embracing Sustainability Challenge," a united country-wide challenge, to make further strides in driving environmental conservation. The bank has also introduced several initiatives that aim to cut down on energy consumption and drive efficiency across all of the Bank's office spaces and branches. The initiatives
MBL holds training on Customer Service
Mercantile Bank Training Institute organized a virtual Training on ‘Customer Service and Compliant Management: Bangladesh Bank Guidelines’ recently, said a press release. Respective officers from various divisions of head office and branches across the country participated in the online program. Hasne Alam, Deputy Managing Director & CBO of the bank inaugurated the
Minister Group to ensure customer service within 12 hours
Minister Group has organized exchange meetings and training workshops with service engineers across the country to ensure service among customers within 12 hours. As part of this workshop, a training workshop was recently organized in Bogra with service engineers for all electronics products from Rangpur and Rajshahi divisions. Minister Group Deputy
MBL holds virtual training on customer service
Mercantile Bank Limited organized a virtual training on ‘Dynamics of Customer Service in Line with e-KYC and Risk Grading’ recently, a press release said. Respective desk officials from 92 branches across the country participated at the virtual program inaugurated by Md. Quamrul Islam Chowdhury, Managing Director & CEO of the bank. The